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Crucial Conversations: Tools For Talking When Stakes Are High Free Download PDF. 5 Pages·· KB·59 Downloads. Crucial Conversations and discover. Where can I get a online PDF books for free? Crucial Conversations: Tools for Talking When Stakes Are High How can I download an eBook in PDF?. DOWNLOAD FREE Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Ebook | Read online Get ebook Epub Mobi.

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Crucial Conversations Skills (eBook, ePUB) - Grenny, Joseph; McMillan, Ron Download. Geschenk. Als Download kaufen Sofort per Download lieferbar. Get this from a library! Crucial conversations: tools for talking when stakes are high. [Kerry Patterson;] -- From the Dust Jacket: Perhaps once a decade, a book. Read "Crucial Conversations Tools for Talking When Stakes Are High, Crucial Conversations Skills ebook by Kerry Patterson, Joseph Grenny, Ron McMillan.

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Your rating has been recorded. Write a review Rate this item: Preview this item Preview this item. Crucial conversations: Kerry Patterson Publisher: New York ; London: McGraw-Hill's AccessEngineering.

Updated 2nd ed. View all editions and formats Summary: From the Dust Jacket: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way.

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This is one of them. Crucial Conversations exploded onto the scene ten years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future.

See all Editorial Reviews. Product details File Size: Up to 4 simultaneous devices, per publisher limits Publisher: June 18, Language: English ASIN: Enabled X-Ray: Is this feature helpful? Thank you for your feedback. Share your thoughts with other customers. Write a customer review. Customer images. See all customer images. Read reviews that mention highly recommend must read crucial conversation stakes are high mutual purpose common sense communication skills silence or violence personal and professional well written recommend this book to anyone years ago pool of shared shared meaning tools for talking emotional intelligence personal life talking when stakes work and at home required reading.

Top Reviews Most recent Top Reviews. There was a problem filtering reviews right now. Please try again later. Kindle Edition Verified Purchase. Conversations move life forward. They can also stop things from moving forward. Relationships end on conversations and begin. Teams are formed and broken apart. Goals are made, expectations laid out, visions happen, all around conversations. Feelings get hurt in conversations, lies are told, deception, betrayal, all of these can happen in conversations.

I heard Joseph Grenny, one of the authors speak on this topic recently at the leadership summit and got a lot out of his session. All of us know the feeling of this kind of conversation and we know that this is where life changes. Here are 10 things I got from the book that I have found helpful in my life and leadership: When we face crucial conversations, we can do one of three things: We can avoid them, We can face them and handle them poorly, or We can face them and handle them well.

Christians and church staffs are notorious for avoiding crucial conversations. This is why churches often split, people leave hurt and visions never move forward. Instead of doing the hard work in a conversation, they are avoided.

When in reality, because of what is at stake salvation and because of the calling of Jesus, we should do a better job of having crucial conversations. We all know this to be true. If you aren't very good at dialogue, you sit back in wonder at those who are.

They are able to gain more influence, get more done and people want to be on their team and a part of what they are doing. This is why raising the value of this skill and getting better at it matters so much. Things move forward or stop around conversations. The mistake most of us make in our crucial conversations is we believe that we have to choose between telling the truth and keeping a friend.

Grenny said this at the summit and it grabbed my attention. This is one of, if not the main reason, most conversations stop and things do not move forward. Fear of a relationship ending, something stopping, getting fired or hurting someone. Yet, if we don't tell the truth, we often can't be a friend. They only become defensive when they no longer feel safe. The problem is not the content of your message, but the condition of the conversation.

If you are a boss and want honest feedback and conversation, people can't fear for their jobs or that you will yell at them. Recently, there has been a lot of writing online about pastors abusing people, creating a culture of fear, yelling at staff members, elders and volunteers and it blows my mind.

If you are known for that as a pastor, you should be embarrassed. Be careful not to apologize for your views. This can be easy to do and it often happens as a way to soften your opinion or the blow in a conversation, but you shouldn't apologize for what you think. It is what you think. It might be hard or unpopular to say, but don't shy away from it. You may be wise to change how you phrase it, but always be willing to share what you think in a conversation.

One of the ironies of dialogue is that, when talking with those holding opposing opinions, the more convinced and forceful you act, the more resistant others become.

I done this very easily in the past.

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Yet, this practice keeps people from buying in and helping to make something happen. When we do this, we don't understand why people aren't on board. The reason is the harder we push our way, the harder they push their way. Speaking in absolute and overstated terms does not increase your influence, it decreases it. The more harshly we speak or the more we give the impression that there is only one way, the less likely it becomes that people will speak up.

Now, on issues like vision, it must be clear and have agreement. But, in conversations, if we give the impression that something has been decided or that we aren't open to suggestions, we will kill discussion. This is another way the previous one. If you find yourself pushing your ideas, you aren't having a good dialogue and instead are simply giving out orders.

That may be your leadership style, but it won't accomplish a healthy team environment and in the end, your church or business will never reach its full potential. The more you care about an issue, the less likely you are to be on your best behavior. As a leader or a person in a relationship, you must learn this well. This was an eye opening insight for me. I get very passionate about things, as most people do, and when I do, I can shut down dialogue and end up hurting people.

We do this, often unintentionally because we care about something, because we believe we are right and have the only way forward. The fuzzier the expectations, the higher the likelihood of disappointment. When a crucial conversation ends, there must be clear expectations and guidance moving forward. It cannot be fuzzy or gray. Otherwise, a conversation has not ended, it is simply on pause. All in all, this was an incredibly helpful book. Some of it covered things I already knew but showed some helpful insights.

I've already seen a change in some of my conversations with leaders at my church and in my family through this book. Definitely one I'd recommend. Paperback Verified Purchase. One of the most life-changing books I've ever read and I'm a voracious reader.

What you'll learn in this book applies to your personal and professional life. As a woman, I wish I would have read this book years ago.

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I would have been better prepared to ask for promotions and been a better listener as a mother. I've purchased 7 books as gifts for college-aged kids. I wish I would have known about this book years ago. It's a book that you can re-read many times and still gain tips to help you through crucial conversations.

I ordered this book because it seemed useful and I could see one of my friends behaving differently. I bought this in mind that a big storm was coming. Not too soon after I purchased it, that friend brought the storm.

I took my time to read this and skim over it again before I entered the conversation because I didn't want to go in feeling attacked, defensive, or angry. I wanted to know how I could handle things. I didn't want to talk and head into a storm in the first place, but reading this book helped me feel less apprehensive about talking.

I didn't want to go in ready to fight, I took my time talking on my own terms because I didn't want to lose my friend while feeling hot-headed. I explained my intentions on why I took long to not give off the impression that I didn't care. The book took me about 6 hours to read but I didn't really count. I flagged many pages to the point when I almost ran out of flags. The many examples helped. When I felt I was ready to talk, I went in.

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I tried utilizing what I remembered. I did look at the smaller details to address them and tried not playing "trivia pursuit" on things that that were brought up.

I got more of my friend's perspective. After we talked about our concerns, we found our misunderstandings and similarities regarding situations, as well as our viewpoints on both.

I also brought up some possible agreements on how to avoid disrespecting each other in the future and if we did, the topic is left open so we can revisit our misunderstandings or perspectives again without making an ultimatum and to communicate more healthily if we think something is off between us.

I didn't want to just get things off our chest, I wanted to make it easier for us to communicate in a similar manner finding solutions in the future.

I wouldn't have gotten to this point if it weren't for this book.